Archibald was founded on the principle of bringing people together to celebrate quality, craftsmanship, and human excellence. We want to allow as many people as possible to own and enjoy items made by the world’s most talented craftsmen using only the finest materials.

With this in mind, we never intended to offer discounts or operate sales of any sort because our pricing approach didn’t build in an ability to do so. Traditional retail operates on the false-discount model, where the price they expect you to purchase for is generally different from the sticker price of the item being sold. We opted against these games and prioritized value, offering fair and transparent pricing as a fundamental tenet of our brand.

Over the past few years, we faced significant challenges that tested our resilience. From a craftsman altering product specifications without notice during the pandemic to delayed pre-orders of sneakers in early 2023, these events brought us to the brink. However, each challenge has ultimately strengthened our commitment to excellence. With lessons learned, we’ve worked hard to ensure that today, our brand is stronger—in product, systems, and service. Yet, we know there is always room for growth, and we remain focused on continually improving the experience we offer you.

More importantly, these issues, though resolved, caused frustration among some of our customers. While many of the negative reviews don’t reflect the extensive efforts made to resolve each incident—often resulting in happy outcomes—those experiences still prompted some customers to voice their dissatisfaction. We understand that each represents a moment where we could have done better, and we take each one seriously.

If our products intend to stand alongside those from brands we look up to, like Brunello Cucinelli, Loro Piana, Ermenegildo Zegna, and Loewe, then offering them through a more direct and inclusive pricing model should not compromise the level of service and experience that accompanies them. The artisans we work with have dedicated their lives to creating exceptional products, and anything less than an equally exceptional experience would do a disservice to their craft—and to you, our valued customers.

For the time being, as we continue to build back strong, Archibald is (Un)dressed and you can enjoy a generous 25% off our already disruptive and fair prices.